6 Month Warranty

What is the 6 Month Warranty?

  • All individual’s Half Price Computers purchases come with a Free 6 Month Warranty.
  • Anything bought from us within the last 6 months [180 calendar days] can be returned to us if found to be defective.
  • We will repair or replace the unit (at our discretion), free of charge.

What does the warranty cover?

  • Any defective machine bought from us by you within 6 months [180 calendar days] of being purchased from Half Price Computers.

What does the warranty not cover?

  • All items older than 6 months [180 calendar days] from the date of purchase.
  • We will not refund any purchases without a proof of purchase provided.
  • Accidents, negligence, abuse or misuse.
  • If any problems do arise and you are not satisfied with your purchase, please contact us. We are more than happy to resolve any situation ASAP.

If I need the warranty what do I do?

All you need to do to get your replacement machine is the following:

  • Notify Half Price Computers in writing of the problem.
  • Include proof of your purchase (payment).
  • After we receive your claim, we will contact you either via email or phone.
  • We process your claim.
  • We will contact you to confirm the address for the replacement/repair item.
  • We dispatch a vehicle to retrieve the item, and thereafter deliver your replacement/repair.

What do I need to send you for my warranty?

  • Just send us your proof of purchase which you received when you bought from us.
  • Simply send this with your claim in writing and you’re set.

Who deals with my claim?

  • We personally assess all claims and reply to you on the refund process (or replacement process, if requested).
  • Half Price Computers will make a final decision on the legitimacy of all claims.

What happens after my claim is approved?

  • After we approve your claim, we will notify you of the decision.
  • We will then replace or repair the machine to the same specifications.
  • This will be delivered to the original buyers address (unless otherwise confirmed) as soon as possible.